New Feature: Improved Facebook App

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In a world dominated by social media, it’s important that your guests are able to get tickets via their favourite social websites. With the Ticket Tailor Facebook app, a ‘Buy Tickets’ tab is added to your Facebook page so people can buy tickets instantly.

To make things better, this feature is FREE on all packages.

The app lists all the events you have on sale in your Ticket Tailor box office, making them only a click away from your Facebook fans. To make life that little bit easier still, the ‘Buy Tickets’ tab automatically keeps itself up to date with your event listings on the Ticket Tailor website.

It looks slick, and it's mighty easy to install once you've signed up. Even so, we've even written a handy walk-through showing how to integrate your box office with Facebook.

New Feature: Ticket Grouping Quantities

Over here at Ticket Tailor HQ, we've been working hard to make our system even better. We’re proud to announce our new feature that we hope makes an event organisers life just that little bit easier. With our system, you can now set a selling quantity for a group of tickets.

For example, say you want to sell 100 family tickets, which could be any combination of adult tickets and child tickets. To prevent over selling, you would have to reset the ticket quantities every time a ticket was sold.

Now, you may set a quantity which will retain an equilibrium, no matter how many child tickets or adult tickets are sold. Furthermore, due to this new feature, you will never oversell tickets.

To do this, login to your dashboard and create a new event or edit an existing one. Click 'Add new ticket group'.

 

Insert the name of the ticket group, for example 'Family Tickets' and the quantity to be sold.

This group will now be ready to hold tickets.

To add tickets to the group just select the name of the group from the drop down box.

Once added, the total tickets sold will not exceed the limit put on the group – in this example 100 tickets.

As with any event, it’s difficult to know exactly how many tickets you will sell. Without this feature, you would have to continually reset the ticketing quantities when selling a group of tickets.

Showcase: How Treble Ace Sell Tickets Online

What’s the event?

Type of events:

Treble Ace are presenting the Greatest Show in the Galaxy - a bold event where no man has gone before! The event is a 2 day event for fans of Sci-Fi, Cult Film and Televeision with a chance to meet the stars from Start Trek, Star Wars and many more.

How Ticket Tailor transformed their ticket selling:

Collated ticket sales 

Treble Ace's ticket sales summary

Since Treble Ace are hosting "The Greatest Show in the Galaxy", they need the facilities to sell - and keep track of - lot of tickets and ticket types. Ticket Tailor offers this facility - complete with easy-to-read graphs so you can see exactly how many tickets have been sold, at what time.

Website Integration

A feature which is FREE on most of our packages, website integration for Treble Ace allowed them to present a slick and seamless experience for their customers.

At the event, fans will be able to have their photo taken with their favourite celebrity. This is reflected in Treble Ace's box office. Customers can select who they would like to have their photo taken with - and buy tickets specifically for that photo shoot.

Treble Ace's drop down box

What do they think about their new system?

“The box office is working great so far, it was easy to use. The pricing structure and the fact that you have UK specific support made this an easy choice.”

Anthony, Organiser

Interested?

If you would like to find out how Ticket Tailor can improve your ticketing, please email us on hi@tickettailor.com or check out our online tour.

One of the Best Ways to… Sell Tourist Attraction Tickets Online

Tourists want great value, convenient tickets, right? That’s why Ticket Tailor offers a smart version for on the move selling, complete with optional SMS tickets. Listings are also search engine optimised to help your attraction catch the attention of tourists and cut through the noise of the web. Each customer is sent a short, unique e-ticket code via email (which has customisable text), and payments are paid directly to your PayPal.

SCARENATION are big fans of the simple to understand Ticket Tailor software.

For first time ticket sellers, SCARENATION have been pleased with how quickly and easy selling tickets online is: “Everyone is really impressed.  For a company that have never sold tickets on-line before, we have found everything really easy to set up.

APPLE JACKS use the Ticket Tailor in a similar way, selling tickets to their adventure park based on Apple Jacks Farm in Warrington.

Apple Jacks say this about the Ticket Tailor system: "The customisation of the tickets pages is fantastic. Behind the scenes there’s more information on ticket sales so you can look for trends with regards to advertising. Barcode scanning ‘checking in’ system has really good flexibility. I can only recommend those on ‘pay per ticket’ systems get in touch with Ticket Tailor and ask about a new supplier… all round a fantastic product to use." - Stuart Rowlands, General Manager

There are many more fantastic features on offer for you to have a look at. Packages start from £9/month, and have no strings attached – you can upgrade or downgrade at any time to suit your usage.

Thinking of selling tickets to other types of events? Find out the benefits of using Ticket Tailor in these articles:

Box Office Website Integration: Ticket Tailor's Exhibition

We thought we'd open the doors over here at Ticket Tailor HQ and put on an exhibition of some of the coolest website integrations we've created. It's always nice to try before you buy - this is our way of giving you a little taste of what we do and where we do it.

Below are some great examples of box offices which have been integrated into the client's website, creating a seamless and slick experience for the end consumer.

To make it even better, this service is absolutely FREE on most of our packages!

Go on, have a flick through (click to enlarge) and let us know what you think on twitter.

SWN Presents: Cardiff's coolest club night.

The Machynlleth Comedy Festival: Only the best comedy festival in the galaxy.

The Venue Halifax: One of the best live music venues in the UK.

Lincolnista: The guide to all things going down in Lincoln.

The Judge & Judy: Colchester's Newest Music Venue!

The Conventry Cathedral: One of the most beautiful cathedrals in the country.

Business Boost: A useful expo to boost British businesses.

The Marlow Town Regatta & Festival: A fun, family day out!

Sh! Adult fun for ladies!

Soundwave Festival Croatia: Croatia's prime music festival.

The Working Men's Cub: Working man? This is the community for you.

Showcase: How The Oxford and Cambridge Goat Race Sell Tickets Online

In the words of the founders: “2 goats, 1 glorious race. The Oxford and Cambridge Goat Race.”

No doubt you’ve probably heard of the famous Oxbridge boat race. Well this event goes one better – two goats go head to head in a race in front of an adrenaline packed crowd.

This charity event is truly one of its kind. It’s a fun packed day, with lots of events going on aside from the goat race. Want to learn more? Check out the Oxford and Cambridge Goat Race website.

How Ticket Tailor transformed their ticket selling:

Selling Physical and Digital Tickets

Tickets for the Goat Race were previously sold tickets on the door but quickly sold out due to the sheer awesomeness of their event.

The Oxford and Cambridge Goat Race

Selling physical tickets and digital tickets at the same time can be a complicated process. If you continue to sell tickets on the door, it can be difficult to house all your customer data in one place. Also, some ticketing platforms don’t allow you to input customer information from over the phone or face to face bookings. Not Ticket Tailor. The organisers of the Oxford and Cambridge Goat race are able to input any data from ticket sales – whether they were sold via Ticket Tailor or elsewhere.

 The Oxford and Cambridge Goat Race Digital Tickets

 

 What do they think about their new system?

"The box office is working great so far, it was easy to use. The pricing structure and the fact that you have UK specific support made this an easy choice."

Anthony, Organiser

Interested?

If you would like to find out how Ticket Tailor can improve your ticketing, please email us on hi@tickettailor.com or check out our online tour.

Ticket Tailor Celebrates 100,000 Tickets Sold!

Woohoo! 

We are absolutely ecstatic over here at Ticket Tailor HQ - We've reached a huge milestone of 100, 000 tickets sold!

Ticket Tailor sell 100,000 tickets

The Next Web have helped us celebrate, writing a full article on this great achievement.

Jamilliah, the author of the article, says that our "attention to detail and design makes the service very appealing for those looking for functionality without interfering with a site or brand presentation", pointing to the Machynlleth Festival as a great example.

We would like to say a special thank you to all our clients and well wishers - we couldn't have done it without the amazing support from all of you.

This is only the beginning for us. We have so many more exciting developments in store to reach our next milestone of 1 million tickets sold.

One of the Best Ways to… Sell Theatre Tickets Online

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You’re putting on the best show since Grease and you need to sell theatre tickets online in the best way possible. So when you’re considering given a huge chunk of your revenue to ticketing agencies, consider how much you can save with Ticket Tailor.

On average, you could end up paying a whopping £270 to sell 300 tickets at £10 each through a ticket agency*. With Ticket Tailor, you would only pay a simple subscription from £9/month.

So why give away more than you have to?

In addition, easy-to-read graphs make it effortless to keep track of all your sales. Every customer is sent an automatic e-ticket with a unique, six digit numerical code. This is then added to your doorlist along with the customer name, postcode and any tickets they have ordered – a list which you can export to use for admission on the night.  You can also add barcodes to your e-tickets and use our super quick barcode-scanning software to get your customers through the door.

To make life even easier, there is an interactive seating plan built into Ticket Tailor which we customise for the layout of your theatre – complete with optional discount codes.

Theatre gurus WEST SUSSEX OPERA and FUSION DANCE TROUPE think the Ticket Tailor system is great.

How to sell theatre tickets online

WEST SUSSEX OPERA say:

“Ticket tailor have been efficient, accommodating and very pleasant to deal with.  Customer response has been fantastic… I have recommended them to other people and will certainly be using them again.”

Best way to sell theatre tickets online

Laura Houston, Director at FUSION DANCE TROUPE, enjoyed her experience with Ticket Tailor too:

"The service was easy to set up and I could customise the seating plan so that it matched online and then I released a date to announce the ticket sale which in itself raised so much awareness of the event and then had to simply do nothing.  The system stored all information for me and all I needed to do was activate it on the day I wanted and then print out a simple listing of tickets bought for the event and customers had to just bring their e-ticket confirmation on the day.  I will definitely be using them again this year and for any other events we plan to hold." 

Take a look at many more brilliant features Ticket Tailor has to offer.

If you sell tickets for other events, check out the other blog posts in the series:

*typical agency charges = 65p + 2.5% of ticket value

Promoters: Top ways on to the "OMG-I-Cannot-Miss" List

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So you're an event organiser and you've read last month’s blog about creative marketing. Your creative juices have been flowing. So lets take it up a notch – how do you make your event live up to the excellent marketing you've put out?

Top ways onto the OMG-I-Cannot-Miss List

Style and substance!

There's no point having sophisticated marketing, great planning and… a flagging event. Think of who you could invite to liven up the event or inject some specialist knowledge. For example, if you were holding a conference on animal care, why not invite a zookeeper? It’s that simple logic that can take you event to the next level. Of course, if you’re hosting a business event and happen to know Richard Branson, we’d recommend you get his RSVP, A.S.A.P.

First Impressions Count

Imagine you’re excited to go to the best party in town and you turn up to a shabby, run down venue with no lights and a slight odour. Would you stay? Possibly not. Yet many event organisers don’t take into account where they hold their events. If the venue has bad reputation, or less than fragrant toilets, it might be best to steer clear.

Lady Gaga, Rihanna and… Elvis?

If you organise business events, conferences or theatre shows, chances are you won’t be too worried about the music aspect of your event. But if you are a club night or festival organiser, the choice of music can make, or break, your night. Usually a good mix works well – unless it’s a specific theme night. Many clubbers complain about the lack of diversity in clubs and raves. You can make sure your event is praised weeks after it’s finished by really understanding your crowd and giving their ears what they want.

Wrap it up in a Nice, Neat Bow

Ever been at an event where the music suddenly stops, the lights come on and you’re kicked out of the door before your eyes have adjusted to the brightness? That’s one way not to end your event. It’s great to make your guests feel wanted, even up to when it’s time for them to leave. So leave 5 or 10 minutes at the end so everyone can leave at their own pace, or better still, give them a souvenir. It doesn't have to be expensive, a small gesture will do. Whether you do decide to do this or not, memories of an awesome event should be the best parting gift they take away with them.

Showcase: How UX People Sell Tickets Online

What's the event?

Type of Events

The UX People conference is the creation of Zebra People; Britain’s first ever recruitment consultancy to focus specifically on user experience resourcing solutions. They expect all delegates to come away from their annual conference having gained practical knowledge from the most creative and inspiring speakers and projects from around the country.

How Ticket Tailor transformed their ticket selling:

Colossal Savings & Website Integration

The cost of putting on large conferences like UX People events are often high - therefore ticket prices often reflect this. With most ticketing system providers, the higher the cost of tickets, the larger cut they'll take. Not Ticket Tailor. However expensive the tickets for UX People were, Zebra People (the organisers) only paid one low price - just like all Ticket Tailor customers.

Zebra People also took advantage of the website integration offered by Ticket Tailor. This meant their customers bought tickets from a box office which looked exactly like their website.

Customisation of Confirmation Messages

All customers who successfully purchase a ticket from a Ticket Tailor box office receive a fully customisable message and an instant e-ticket via email. Zebra People, as with many conference organisers, found this feature useful as extra information was able to be sent automatically to each delegate.

Ticket Functionality: Early Bird Tickets

With Ticket Tailor, you are able to set different ticket categories which is useful when  selling different types of tickets. Zebra People utilised this feature to sell early bird tickets and student tickets  in addition to regular tickets. This allowed the tickets to be instantly located and organised, all with up to the minute information.

What do they think of their new system?

"We used Ticket Tailor to sell the tickets for our UX People Conference in November 2011. It proved to be excellent in keeping track of our online orders, totally flexible and very easy to use. We basically didn’t need to worry about tickets at all, Ticket Tailor managed it all for us saving a great amount of time! It was exactly what we needed for managing our online ticket sales. We would not hesitate to recommend Ticket Tailor."

The Zebra People Team

Interested?

If you would like to find out how Ticket Tailor can improve your ticketing, please email us on hi@tickettailor.com or check out our online tour.